REFUND POLICY

If you are not satisfied with your purchase, return it to us for an exchange or refund, subject to the following terms.

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IMPORTANT RETURN INFORMATION

• First, contact us to confirm that your item is eligible for return.

• We refund any merchandise in resalable condition with a copy of your original invoice to the original payment method.

• Shipping fees are NON-REFUNDABLE

• Customer is responsible for ALL shipping fees during return process.

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EXCHANGE POLICY

We exchange any merchandise in resalable condition with a copy of your original invoice. First contact us and list the items you want to exchange on your invoice.

You are responsible for return shipping costs.  Your original payment method will be charged or credited when the exchange is processed. Any additional method of payment will not be processed and will be returned to you by mail.

For customer service questions regarding your order and return address details, please email us at Nkrabeads@gmail.com